Privacy policy

: Principles of personal data processing in JC Elektronika s.r.o.

If you are our customer and you have ordered our products, goods, you will be handing over or have already handed over your personal information to us. We are fully aware of our responsibility for their protection and security. At the same time, we want to assure you that we approach the protection of personal data with full seriousness and maximum effort. These are the basic principles of such protection as well as your rights in relation to the (General Data Protection Regulation).

Personal data administrator

Our company JC Elektronika s.r.o. with its registered office at Bôrická cesta 103, 010 01 Žilina, Slovakia processes your personal data as an administrator. We determine how, for what purpose and for how long the personal data will be processed.

In case you have any additional questions regarding the protection of personal data you can contact us by e-mail at .

We Sincerely Declare,
hat as the administrator of your personal data we meet all statutory obligations required by valid legislation, in particular by the Personal Data Protection Act and the . In particular:

  • we fulfil the information obligation before the processing of personal data as per the Article 13 of the ,
  • we will process your personal data only on the basis of a valid legal reason (in particular legitimate interest, contract performance, legal obligations or consent given by you),
  • we will provide you full co-operation and support in the exercise of your rights as per the Personal Data Protection Act and the ,
  • we will use all the available modern technologies known to us to the greatest extent possible to protect your personal information. We have accepted, maintain and constantly improve all possible measures to prevent the misuse, damage or destruction of your personal data.

What personal data are we processing, for what purpose and for how long?

We process your personal data that you provide to us for the following reasons:

Products sale, provision of services and contract fulfilment
Your personal data in billing information, email, telephone, correspondence address, or job position and department is necessary to fulfill the contract (delivery of goods and services).

If you are our customer, we need your personal data (billing information) because we are legally obliged to issue, record and archive tax documents.

Marketing – providing information
We use your personal information (email, name, company name) to inform you about our new offerings. We do so based on our legitimate interest because we suppose you are interested in these news. You can stop receiving marketing emails at any time by replying directly to the newsletter e-mail with a request for unsubscribing to this service.

We retain your personal information during the limitation period unless the law states otherwise or we have stated otherwise in specific cases.

Access to personal data

Your personal data is accessed only by the proprietor of JC Elektronika s.r.o. To provide some specific actions we cannot provide on our own we use third-party services and applications that are specialized in the given processing and comply with the .

They are the providers of these services and platforms:

  • WebHouse, s.r.o. - maintenance of the server for our web pages and e-shop, hosting of our domains, mailboxes
  • Google - mailbox provider
  • Shipping companies for the delivery of goods (DHL, Slovenská pošta)

Providing data outside the EU

We process personal data only in Slovakia which provides an adequate level of personal data protection based on a European Commission decision.

What Are Your Rights Regarding the Personal Data Protection?

You have broad rights in relation to the protection of personal data. If you want to apply some of your rights, contact us at this e-mail address . You have:

  • Right to be informed – we are already fulfilling it with this document itself.
  • Right of access - you can ask us to provide the information on what kind of personal information about you we keep and why. We will respond to you as soon as possible, but not later than within 30 days.
  • Right to rectification – you can ask us to add or change your data
  • Right to erasure - upon request, we will delete your personal information, which we are not obliged to archive on other legal bases (e.g. Accountancy Act, Value Added Tax Act, etc.).
  • Right to restrict processing – in case you do not want to delete all the data, but you just want to limit their scope or purpose for which we process them as well as the retention period.
  • Right to object to data processing - in some cases we may process your personal information without your consent based on our so-called legitimate interest. You have the right to raise objections.
  • Right to data portability – you have the right to request all your personal data we process about you.
  • Right to complaint – if you feel that we do not handle your personal details in accordance with the law, you may file a complaint either directly with us or the relevant Data Protection Authority.


We want to assure you that our employees and co-workers who are in any way processing your personal data are required to maintain confidentiality about personal data and security measures whose disclosure would jeopardize the security of your personal information. This confidentiality persists even after you end a business or employment relationship with us.

In case you have any questions, requests or demands regarding protection of personal data you can contact us by e-mail at .